Welcome to Roots & Charms. Your privacy is important to us. This Privacy Policy explains how Roots & Charms collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment gateways) Order Information
- Products purchased
- Transaction history
- Shipping preferences Technical Information
- IP address
- Browser type
- Device information
- Cookies and website usage data
2. How We Use Your Information
Roots & Charms uses your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and shipping notifications
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Send promotional emails and special offers (only if you opt in)
3. Payment Security
We do not store your full payment card information on our servers. All payments are securely processed through trusted third-party payment providers using encrypted security protocols.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Personalize your shopping experience
You may disable cookies through your browser settings, though some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information. We may share limited information with trusted third parties only when necessary, including:
- Shipping and logistics partners
- Payment processing providers
- Website analytics services
- Legal authorities when required by law
6. Data Protection
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no internet transmission method is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of stored data To make any privacy-related request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Roots & Charms is not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Roots & Charms does not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will remove the information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date. 11. Contact Us If you have questions about this Privacy Policy or your personal data, please contact us:
Roots & Charms
Email: support@rootsandcharms.com
Website: rootsandcharms.com
